Privacy Policy for Eva Russian Spa

At Eva Russian Spa, your privacy is extremely important to us. We want you to feel completely comfortable when you visit our spa or use any of our services. This Privacy Policy explains how we collect, use, and protect your personal information.

1. What Information We Collect

When you visit our spa, contact us, or book a service, we may collect the following types of information:

Personal Details: Your name, phone number, email address, date of birth, and physical address.
Health Information: Basic details about your health that help us ensure our services are safe and personalized for your needs.
Payment Information: When you pay for our services, we collect your payment details to process your booking securely.
Website Usage Information: When you visit our website, we may collect data such as your IP address, device type, and Browse activity to help us improve your online experience.

2. Why We Collect Your Information

We collect your information to serve you better and to provide you with the best possible spa experience. This includes:

Scheduling and Managing Appointments: To efficiently book and manage your spa appointments.
Personalizing Treatments: To tailor your spa treatments based on your preferences and health requirements.
Communication: To send you appointment reminders, updates, offers, or promotions (only if you have explicitly agreed to receive them).
Processing Payments: To process your payments safely and securely.
Compliance: To comply with health, safety, and legal requirements.

3. Sharing Your Information

Your personal information is kept private. We do not sell or rent your data to anyone. We may share your information only in these specific situations:

Trusted Partners: We occasionally work with third-party service providers, such as payment processors, who assist us in delivering our services. These partners are obligated to protect your information.
Legal Reasons: If required by law or regulation, we may share information with relevant authorities.
Business Changes: In the event that our business is sold or merged, your data may be transferred as part of that process.

4. Keeping Your Information Safe

We are committed to protecting your personal information. We implement various security measures to help prevent unauthorized access or misuse of your data. While we strive for maximum security, no method of online data transmission is 100% secure. Therefore, we encourage you to contact us immediately if you have any concerns about the security of your information.

5. Your Privacy Rights

You are always in control of your information. You have the right to:

Access Your Information: See the personal information we have on file for you.
Correct Information: Request that we correct any inaccuracies in your information.
Request Deletion: Ask us to delete your information (unless we are legally required to retain it).
Unsubscribe from Marketing: Opt-out of our marketing messages at any time.

6. Cookies & Website Tracking

We may use cookies and similar tracking technologies to enhance your website experience and better understand how visitors use our site. You have the ability to manage your cookie preferences through your browser settings.

7. Updates to This Policy

We may update this Privacy Policy from time to time to reflect any changes in our services or privacy practices. We recommend reviewing this page periodically to stay informed.

8. How to Contact Us

If you have any questions or concerns about how we handle your personal information, please feel free to reach out to us:

Eva Russian Spa
Near Baga Beach, Opposite Resort Rio, Arpora, Goa 403516
Phone: +91 8177865330